This award recognises the online travel agency which demonstrates outstanding conduct in agency management and service delivery. For web-based travel agencies that allow consumers to research and book various travel products and services. Nominees in this category must be ATIA Accredited.

This award recognises the corporate travel agency which demonstrates outstanding conduct in group travel management.

Nominees must be an ATIA Accredited corporate agency specialising in group travel, including but not limited to Meetings, Incentives, Conferences and Events (MICE); Entertainment; Touring; Production; Sports; and other group travel.

Travel management companies with some group accounts are not eligible for this category; the group travel division must operate independently to its parent company.

This award recognises the corporate agency which demonstrates outstanding conduct in agency management and compelling customer service delivery. Nominees in this category must be an independent operator, owned and operating in Australia only, and be ATIA Accredited.

This award recognises the corporate agency which demonstrates outstanding conduct in agency management and compelling customer service delivery. Nominees in this category are part of a global network with at least one office in Australia. The Australian-based office must be ATIA Acredited.

Nominees in this category are independent travel agencies, operating with a unique trading name. They may be members of a consortia or agency network, but this is not included in the trading name.

Entrants may operate at one or more location. Nominees in this category must be ATIA accredited. The majority of business generated in the last 12 months mmust be generated by leisure clients.

Nominees in this category are branded leisure travel agencies, operating with a recognised brand within its trading name, at up to a maximum of 20 locations.

Nominees must also be ATIA accredited, and the majority of its business in the last 12 months must be generated by leisure clients.

This award recognises the agency which demonstrates a commitment to sustainability. Nominees in this category must be ATIA Accredited.

This award recognises the advisor network which demonstrates outstanding conduct in service delivery through its network of professional travel advisors operating remotely to the company headquarters. Nominees in this category must be ATIA Accredited.

This award recognises the branded agency group which demonstrates outstanding conduct in brand management, industry involvement, customer focus and industry partnerships.

Nominees in this category must have 20 or more stores that are fully branded, operating with the brand name incorporate within the store name or with the brand prominently placed as part of the proposition to consumers; with a national footprint.

This award recognises the travel agency network which demonstrates best practice in supporting their travel agency members. Nominees in this category must be ATIA Accredited.

Nominees in this category design, plan, and organise their own branded tours, and are actively involved in setting the travel itineraries. They are also responsible for providing on-site services such as local representatives, transfers, tour guides, vehicles, etc.

Specifically, nominees operate their own tours in 1 - 2 continents for the Australian market. Their tours can be for sale via the retail market and/or directly to consumers. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 22, 23 & 24.

Nominees in this category design, plan, and organise their own branded tours, and are actively involved in setting the travel itineraries. They are also responsible for providing on-site services such as local representatives, transfers, tour guides, vehicles, etc.

Specifically, nominees operate their own tours in 3 or more continents for the Australian market. Their tours can be for sale via the retail market and/or directly to consumers. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 23 & 24.

Nominees in this category predominantly operates as a business-to-business intermediary, to facilitate the distribution of travel products to the retail travel agency sector. They are responsible for negotiating with suppliers to purchase travel products and services in bulk, and to repackage them for sale via travel retailers.

Nominees in this category must be a standalone business operating as a wholesaler. Wholesaling also needs to be the primary business operation and majority contributor to their TTV.

Specifically, nominees are wholesalers for the Australian market specialising in products such as hotel beds, cruise, car rentals, etc. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 22 & 24.

Nominees in this category predominantly operates as a business-to-business intermediary, to facilitate the distribution of travel products to the retail travel agency sector. They are responsible for negotiating with suppliers to purchase travel products and services in bulk, and to repackage them for sale via travel retailers.

Nominees in this category must be a standalone business operating as a wholesaler. Wholesaling also needs to be the primary business operation and majority contributor to their TTV.

Specifically, nominees are wholesalers for the Australian market specialising in destinations and/or experiences e.g., snow trips, safari's. Nominees must also be ATIA Accredited. Should the nominee accept the nomination for this category, they will be precluded from participating in categories 21, 22 & 23.

This category recognises the most exciting, creative and innovative marketing campaigns which promotes travel.